Comprehensive Website Support from WebLeap

In today’s digital world, your website is often the first point of interaction between your business and potential customers. It’s not just a virtual storefront; it’s a reflection of your brand, your services, and your commitment to excellence. However, maintaining a website can be a complex and time-consuming task. That’s where WebLeap steps in with its comprehensive website support solutions designed to elevate your web experience. Let’s explore how WebLeap can empower your business with fast hosting, expert support, proactive maintenance, and insightful analytics.

 

Fast and Secure Website Hosting

Your website’s performance and security are paramount. With WebLeap, you’ll enjoy blazing-fast and secure website hosting that keeps your digital presence in top shape. Here’s what our hosting includes:

 

Secure Cloud-Based Hosting: Your website is hosted on secure cloud servers, ensuring data integrity and protection.

 

Superfast Content Delivery Network: Speed matters. Our content delivery network (CDN) optimises your site’s load times, providing an exceptional user experience.

 

Automated Daily Backup: Sleep soundly knowing your website is backed up every day. Say goodbye to data loss worries.

 

Expert Support at Your Fingertips

Having a team of top developers just a phone call or email away can make all the difference. With WebLeap, you get 24/7 expert support that covers a range of services:

 

24/7 Support with Real People: No automated responses here. Real experts are ready to assist you, day or night.

 

Content and Page Updates Included: Need to make changes? We’ve got you covered with content and page updates.

 

Overall Advice on Your Website: Get valuable insights and guidance on optimising your website for success.

 

Proactive Maintenance for Peace of Mind

Preventing issues is far better than dealing with them after they occur. WebLeap takes proactive steps to ensure your website runs smoothly:

 

Automated Malware Removal and Health Checks: We keep your website clean and secure by automatically removing malware and running health checks.

 

Fix Code Errors and Issues: Our team handles code errors and issues to keep your site running seamlessly.

 

Core Files and Plugins Updated: We ensure your website is always running the latest software for optimal performance.

 

Website Analytics for Informed Decisions

Knowledge is power. WebLeap provides you with all the essential website analytics in one convenient dashboard:

 

Visitor Analytics: Understand your website traffic and user behaviours on a single page.

 

Website Audits: Get detailed insights highlighting areas for website improvement.

 

Uptime Monitor: We monitor your website every minute, ensuring it’s always up and running. If there’s an issue, we’ll fix it.

 

SEO Reporting: Optimise your site for search engines and social media with built-in SEO checkups.

 

SSL Monitor: We’ll alert you to any insecure elements or SSL issues and resolve them promptly.

 

Error & Issue Logs: Keep track of any errors or issues we’ve fixed, so you know your website is in good hands.

 

Plans and Pricing That Fit Your Needs

Your website is an investment worth protecting. WebLeap offers flexible plans to suit your requirements, including a one-off task option for specific fixes or changes. Our plans include:

 

One-off Task: Ideal for single fixes or changes, such as malware removal, WordPress migration, or fixing errors.

 

Essential Plan: Popular among our clients, it covers hosting, security, monthly maintenance, expert support, analytics, backups, and more.

 

Fully Managed Plan: For comprehensive website management, it includes all the features of the Essential plan plus weekly maintenance, additional backups, and extended support for SEO management and content changes.

 

With no minimum subscription period and the ability to cancel anytime, WebLeap offers flexibility that aligns with your business needs.

 

Frequently Asked Questions

Will you ensure my site is secure and up to date?

Absolutely! We perform a thorough audit of your website, fixing any vulnerabilities and ensuring that all software is up to date. We continue to keep your website updated monthly.

 

Can custom tasks be requested?

Yes, you can request custom tasks as long as they don’t involve custom design or additional feature development and can be completed in under two hours.

 

What’s not included?

While our Website Care plans cover a lot, they do not support third-party services, additional feature development, or custom design creation.

 

In conclusion, your website is a valuable asset that deserves the best care and support. WebLeap’s comprehensive website support solutions ensure your website remains fast, secure, and optimised for success. Let us handle the technicalities while you focus on what matters most—growing your business and providing an exceptional online experience for your customers.

Frequently Asked Questions

Can’t find the answer to your question?
Please get in touch.

How do I get started?

Follow our easy sign up process to get your website protected. 

Is there a minimum subscription period?

There is no minimum subscription period. You can cancel anytime. Payments are made for the period of subscription and can be cancelled at any time leading up to the renewal date. We do not refund for early cancellation. 

For one-off tasks no subscription is required. 

Will you ensure my site is secure and up to date?

We do a full audit of every site that moves to us, noting how it works so that we can fix things should they go wrong. During this audit we will discover any vulnerabilities your site may have and fix them.

If you are running software that is out of date, we will bring it all up to date and keep it updated every month.

Can custom tasks be requested?

Yes. As long as the work doesn’t involve custom design or additional feature development, and can be done in under two hours, we should be able to do it.

Our support does not cover third-party features or functions. If you need additional website upgrades we will be happy to provide you with an estimate.

What's not included?

Our Website Care plans cover a lot, but we cannot support third-party services, additional features development or custom design creation. 

Your website hosting, maintenance, content changes, support and analytics in one place.